ORIENTATION
  

PROCESS ORIENTED

We bring a work process that makes developing an orientation not-at-all burdensome for you.

Your efforts will be will be magnified by best practices and the commitment of your time will probably be far less than you anticipated.

Your time is respected. An organized work flow keeps us on track and you informed.

For those development stages that require your work, a set of guidelines will show how the process can be completed most efficiently and with minimum wear-and-tear.

BEST PRACTICES

You do this long enough, and you accumulate a big list of efficiencies.

We bring efficiencies and tricks-o'-the-trade learned from twenty years of designing new hire programs.

The model we developed and continue to refine enjoys a track record for success.

For clients, this mean remarkably high quality materials developed economically, with a minimum of tumult, bedlam, and disruption..

 

CUSTOMIZED

We create an approach that is tailored to the unique needs of the institution, one that reflects content, venue, and most effective delivery time frame.

We help determine the best delivery approach for individual elements, whether classroom or self-study, whether live presentation, online or with print support, whether on PowerPoint, video, online or in print.

Each orientation not only reflects the information specific to the organization, but also reflects the organization's unique persona.

The right content. Through the right medium. At  the right time.

Measurable results. Poised for continual improvement.

MODULAR

Content is produced in modules, so individual segments that can be assembled and reassembled seamlessly in any number of ways.

Revisions or updates of the orientation are economical and shelf life is extended because the entire program does not have to be revised if only a few elements change.

This modular approach also allows clients to easily adapt individual modules based on different employee classifications and needs.
The modular materials are:
• Flexible
• Adaptable for different audiences
• Easy and economical to edit/update
• The templates for future materials

CONTENT AREAS

The orientation might include any number of components, from company overviews, histories, products and services, benefit offerings, policies and procedures, safety, compliance, regulations, etc., or any other content that an organization deems necessary.

Based on the range of programs we have developed and breadth of industries that have been our clients, we can suggest content approaches that could be beneficial. But in the end, your orientation will be customized to reflect the unique character of your organization.

To save time and budget, templates for very general materials can provide a good starting point for some modules. These templates can be adapted to capture your organization's look-and-feel.


PROGRAM ELEMENTS

We can provide clients with any or all of the following:
• A detailed strategy and long term new-hire communications plan
• An outline of content components
• Development of industry or organization-specific content
• Video and film segments
• PowerPoint or Keynote slides
• Presenter training
• Presenter guidebooks
• User resource books/pamphlets
• Online/self-study segments
• Presentation room design
• Mentor programs
• Measurement criteria
• Incentive programs
• Administrative/logistics/checklists/flowcharts
• .... as well as any other content or deliverables as needed

DELIVERY OPTIONS

We develop strategies and materials that can be delivered through:
• Group presentations
• Self-study/individualized instruction/web
• One-on-one delivery
• The most appropriate format from live presentation, through video, film, slide, and other support
Feedback collection and optional measurement of participant achievement validates delivery modes.

AN ORGANIC INITIATIVE/CONTINUOUS IMPROVEMENT

Once a strategy is in place, elements of the programs can be phased in, based on priorities and budgets.

Orientation is one of the most organic programs an organization develops.

It can flex and change as the organization changes. It can grow as an organization grows.

ORIENT EXPRESS

We can provide comprehensive training and support to orient those who will administer orientation.

Training modules designed specifically for the presenter provide presentation and discussion skills, as well as more detailed descriptions of the content.

We can provide guidebooks and checklists, instruction in delivery technology, and orientation practices.


OUR OFFERINGS

We can design orientations from scratch, or help clients revise their existing programs. We offer:

AUDIT AND REVIEW
• Audit and critique your existing orientation and delivery of a set of recommendations to improve effectiveness. Facilitate think tank meetings with your group to jumpstart ideas and suggest options.

EDIT AND REVISION
• Revise your current orientation. Add or enhance sections. Convert materials into instructionally valid components. Streamline the orientation process. Add measurement and continuous improvement mechanisms. Reformat content into flexible modular components. Add media support where appropriate, including electronic slides (PowerPoint or Keynote), video, print, guides, etc.

CONVERSION TO HYBRID GROUP OR SELF-STUDY
• Convert existing materials into presentation and review materials for self-study/individualized instruction. Materials can be distributed over the organization's Intranet, over the Internet, or via CD/DVD.

PRODUCTION OF SEGMENTS
• Produce individual components of orientation in any formats required.

DESIGN/PRODUCTION OF COMPLETE ORIENTATION PACKAGE
• Develop comprehensive strategies and tactical services for the design and implementation of orientation, including production, trainer-training, and assessment

LET’S DO A PHONE MEETING. ON ME

Let’s chat. No obligation. Let’s share some ideas. Email us and we’ll set up a brief telephone meeting where we can talk about your current orientation and ways it can be transformed into a powerful business tool. Pick up your phone and smack 617-738-8889 or email us at info@chuckgoldstone.com

We can chat about:
• Your current orientation
• Ways to enhance/ improve it
• Immediate benefits of a comprehensive orientation
• Calculation of your own turnover costs
• Ways to make delivery more cost-effective
• Ways to leverage HR staff time more efficiently
• Criteria for selecting the most appropriate delivery
• Aligning front line managers in the orientation process
• Ancillary uses of modules
• Strategies to foster buy-in within the organization
• Calculating return-on-investment


THE SPECIAL PROBLEM OF BENEFITS

Conveying benefits is one of the more important and difficult aspects of orientation.

We have developed a very effective benefits communication model that provides employees with a clear description of the plans available that demystifies an otherwise complicated process. We define terms and tame jargon, so they can make knowledgeable decisions.

We provide the background for employees to read and understand the more detailed print materials, options, and restrictions.

The advantage to the employee will be the tools to make better choices.

The advantage to theo organization will be a dramatic decrease in hassles resulting from common misunderstandings.